5.1. Make sure your bot complies with rules of the acquiring payment service.
5.2. List of recommendations when using the
Live token:
- We highly recommend enabling two-factor authentication for the Telegram account that owns the bot.
- As the owner of the bot, you are fully responsible in case of any conflicts and disputes. You must be prepared to properly handle disputes and refunds that have arisen.
- To prevent any misunderstandings and possible legal issues, make sure your bot can talk about your store's terms of use. Add a button that will display the user agreement text.
- You must ensure the support of your customers. Make it clear to whom and where they can contact with a problem or request information related to the order.
- Add a "Contacts" button to your keyboard with relevant information. You must respond to messages from your customers in a timely manner.